Delivery date has elapsed and I have not received my order.

If the delivery date has elapsed and the seller has not dispatched your order, your money should have been refunded into your balance and the contract should be closed. Please check your balance to see the deposit.

If this is not reflecting in your balance, please reach out to customer support at [email protected] for further help.

However, if the delivery date has elapsed and the order has already been dispatched, yet you have not received your order, we implore you to be patient and reach out to the seller and also email customer support for further help or chat with an agent with the chat box. Please be assured that your money is safe and Storebridger will be at the peak of affairs.